Terms and Conditions

Melomys is owned and operated by Melomys Limited.

Melomys is officially registered in England and Wales under Registration Number 14679445. The registered address is 142 Thornes Lane, Wakefield, England, WF2 7RE.

Your access to and utilization of this website, along with the products and services available for purchase through this platform, are subject to the subsequent terms and conditions. By using this website, you consent to adhere to our Terms and Conditions and our Privacy Policy. If you do not agree with these Terms, please refrain from using the Website.

Melomys Limited reserves the right to modify or revise the Terms and Conditions at its discretion, without prior notification. The date of the last update will be indicated at the bottom of the Terms and Conditions, and any use of the website after such changes implies acceptance of the updated Terms and Conditions.

General Terms of Use

Terms of use of the website

Your usage of the website must adhere strictly to these Terms and Conditions and, in all circumstances, must be for lawful and appropriate purposes, which include abiding by all relevant laws, regulations, and codes of conduct within the UK and any other jurisdiction you access the site from.

By utilizing the site, you acknowledge that you:

Will provide accurate, current, complete, and truthful information on any registration form or as reasonably requested by Melomys Limited.

Will not reveal any unauthorized, false, or deceptive details.

Will refrain from posting, transmitting, or distributing any content on the website that may be harmful, obscene, indecent, defamatory, tortious, racist, or otherwise illegal or offensive.

Will not post, transmit, or distribute materials that infringe upon the proprietary rights of third parties, including intellectual property rights and privacy rights.

If you receive a User ID, password, or other information as part of our processes, it is your responsibility to treat such information as confidential and not disclose it to any third party. Melomys retains the right to deactivate any User ID or password, whether chosen by you or allocated by Melomys, if there is reason to believe you have failed to adhere to the Terms and Conditions.

You are accountable for how you access this website, as well as ensuring that all individuals accessing the site through your internet connection are informed of and compliant with the Terms and Conditions.

Melomys Limited shall not be held liable for any losses or damages resulting from distributed denial-of-service attacks, viruses, or other technologically harmful materials that may impact your computer equipment, software, data, or other proprietary content due to your usage of this website or your downloading of any content posted on it or on any linked website.

Terms under which this website is provided

Access to this site is provided on a temporary basis and we reserve the right at any time to

withdraw or amend the service without notice

to withdraw access to some or all of the site

to suspend some or all of the services offered

remove goods , featured jobs or promotions from the site

cancel your registration and/or account without prior notice

report any breach under the Computer Misuse Act 1990 to the relevant law enforcement authorities and disclose your identity to them

deny access to the website where we reasonably believe (in our absolute discretion) that a user is in breach of any of these Terms and Conditions or our Privacy & Cookies Policy

Registration

While certain site content can be accessed without registration, to use specific sections and services, you must register and provide personal information. By registering, you agree to keep your credentials confidential and accept responsibility for your account's activities. To register and use our services, you must:

Be legally capable of entering contracts.

Be at least 18 years old

Be a UK resident or present in the UK.

Do not register or complete surveys for others without their written consent.

Keep your credentials private and change them if compromised.

Provide accurate information and update it as needed.

We reserve the right to take necessary security actions regarding your account.

You commit to supplying accurate, complete, and up-to-date information during registration and promptly maintaining its accuracy.

Warning: Attempting to purchase a certified title while underage or on behalf of an underage individual is illegal. Customers will need to provide their date of birth during checkout to make sure you are at least 18 years old.

By ordering products on the site, individuals confirm they are of the required age to access the specified certification for the titles they order. When ordering for a third party, the person certifies that the recipient is of the appropriate age to access the specified certification. We may refuse to supply age-restricted products if we have reasonable grounds to believe the customer is below the minimum age requirement.

Intellectual Property

All content, including text, images, graphics, and logos on the Website, is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

Links to Third-Party Websites

The Website may contain links to third-party websites for your convenience. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of these websites.

Conditions of Making an Online Purchase

Buying Online

You may purchase certain goods online at melomys.co.uk. Please see our shipping information page for details of delivery charges and restrictions. The delivery times given are estimated and from time to time may be affected by events outside our control, for example inclement weather or postal strikes, for which we will not be responsible.

For the Free Standard Delivery on all orders, we reserve the right to withdraw the offer at any time and standard restrictions apply.

In order to make a purchase you will need to set up an account. We will ask for personal information in order to set up the account and you agree to provide accurate, current, complete and non misleading information. Our Privacy & Cookies Policy outlines how this information will be collected and managed.

By placing an order online you make an offer to purchase in accordance with these Terms and Conditions. We will acknowledge receipt of your order both online and via an email order confirmation but this does not constitute our acceptance of your offer to purchase. Your offer has been accepted only when we have confirmed that the order has been dispatched. Payment is taken at the point of order.

You can return items within 14 days of receipt. Please see our Shipping & Returns for exclusions, conditions and method of return.

Presentation, pricing and availability of goods

We always aim to ensure that all details, descriptions and prices appearing on this website are accurate, but from time to time errors may occur. While we try to accurately represent the colour of an item in our photography representation of the item may be affected by the settings of the computer on which it is viewed.

Where we have made an error in the price of an item on our site we reserve the right to withdraw this item from sale at this price and present it at the correct price. If you have placed an order at the incorrect price, we will inform you of the error and give you the opportunity to confirm your order at the correct price, or cancel the order.

All items sold are subject to availability and while every effort is made to fulfil your order, products turn over very quickly in our warehouse and on rare occasions the item you require may not be available although you have received a confirmation of your order. We will advise you by email if we have to cancel your order for this reason, and no payment will be taken.

Payments

The compnay is Non VAT Registeretd. Delivery is free and you only payfor items marked price. Any additional charges are clearly displayed where applicable and included in the total cost.

If you are paying by credit or debit card, we will carry out a standard pre-authorisation check on your card upon receiving your order to ensure there are sufficient funds to settle the transaction. Goods will not be despatched until the pre-authorisation check is complete.

We will charge your card only when your goods are despatched. Your credit card company may allocate funds from your card before we make this charge.

Right of Cancellation

If you are a consumer (i.e. you are not a business) you have the right to cancel your contract with us and receive a full refund. You have 14 days from the day on which you receive your order to notify us that you wish to cancel, and you may do so by writing to us at contact@melomys.co.uk If you receive the items from your order on different days, this cancellation period shall end 14 days after the day on which you receive the final item of your order. You must then return your order in full without delay by post (at your own cost and risk). All goods contained in your order must be returned in their original condition (together with all packaging and labelling), and show no signs of use or damage. We reserve the right to refuse a refund if the goods do not meet this standard.

If you receive the items from your order on different days, this cancellation period shall end 14 days after the day on which you receive the final item of your order). You must then return your order in full without delay by post at your own cost and risk. All goods contained in your order must be returned in their original condition, together with all packaging and labelling, and show no signs of use or damage. We reserve the right to refuse a refund if the goods do not meet this standard.

If your contract is cancelled in full, we will provide you with a refund for the item(s) within 14 days of our receipt.

This right does not apply to perishable items, customised goods and items that are sealed for personal hygiene reasons where they have been unsealed, including jewellery worn in a piercing.

Legal Clauses

Disclaimer of Liability

The website, its content, any material displayed on this website, any information available on or through this website and the software is provide "as is" and "as available" and without any guarantees, conditions or warranties of any kind, either express or implied, as to its accuracy to the fullest extent permitted pursuant to applicable laws.

Unless expressly stated to the contrary, to the fullest extent permitted by law, Melomys and its suppliers, content providers and advertisers will not be liable in contract, tort, (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Terms and Conditions for:

Any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings) or

Any loss of goodwill or reputation or

Any special or indirect losses suffered or incurred arising out of or in connection to this website or the linked sites and any materials posted thereon

Melomys Limited does not represent or warrant that your use of the website, or the operation or function of the website or any services offered in connection with the website will be uninterrupted or error free; that defects on the website will be corrected; or that the website or its server or any links are free of viruses or other harmful elements. Melomys Limited makes no representations or warranty that the website, materials, software or any product offered or purchased through the website is applicable or appropriate for use or access in locations outside the United Kingdom.

Nothing in these Terms and Conditions shall limit Melomys Limited's liability for death or personal injury arising from negligence, nor for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor for any other liability which cannot be excluded or limited by law.

Indemnity

You agree to indemnify, defend and hold harmless Melomys Limited's directors, officers, employees, consultants, agents and affiliates, from any and all third-party claims, liability, damages and/or costs (including but not limited to, legal fees) arising from your use of this website or your breach of these Terms and Conditions.

Variation

Melomys Limited shall have the right in our absolute discretion at any time and without notice to amend, remove or vary the service and/or any page of this website.

Invalidity

If any part of the Terms and Conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms and Conditions will not be affected. All other terms will remain in full force and effect. So far as possible where any term or part of a term can be severed or removed to render the remaining part valid, the term shall be interpreted accordingly. Alternatively, you agree that the term shall be rectified and interpreted in such a way that closely ressembles the original meaning of the term as is permitted by law.